Mark Goulston
Author
Language
English
Formats
Description
Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest
...Author
Publisher
American Management Association
Pub. Date
[2013]
Language
English
Description
While much of Dale Carnegie's 1930s wisdom still rings true, it reflects a very different age. Today we live in a more sophisticated and less trusting world, where good intentions are rarely assumed, manipulative tactics are readily detected, and persuasion efforts are suspect. This makes influencing much more difficult. In this post-pushing, post-selling world, influence can no longer be viewed as something you do to someone to get what you want....
Author
Publisher
Harper Horizon
Pub. Date
[2020]
Language
English
Description
"[This] resource for doctors, nurses, paramedics, and other healthcare professionals ... contains: real-world accounts and experiences from frontline workers; an overview of treatment options; and exercises, tools, and tips that you can use today"--Page 4 of cover.
COVID-19 has traumatized the world-- and no group has been more impacted than frontline healthcare workers. After a year there is still no end in sight. Goulston and Hendel show that in...
Author
Publisher
AMACOM, American Management Association
Pub. Date
[2016]
Language
English
Description
Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...